Train clinical staff to discuss whole-food nutrition by codifying 4–6 patient-facing scripts (Standard Process explanation, foundational vs. targeted, why whole-food, refill rationale), running role-plays bi-weekly, and giving every staff member access to the SupplementPractice.com talking-point cards generated alongside each protocol. New staff become confident in 2–3 weeks.
At a Glance
6 Core Staff Scripts
- What 'whole-food nutrition' means in 30 seconds
- Why Standard Process is different from retail
- How to explain Master Protocols to patients
- Why automatic refills support the patient
- How to address cost concerns
- When to refer back to the practitioner
Why Talking Points Beat Memorized Speeches
Memorized speeches feel scripted. Talking points let staff respond to the patient's actual question with the right context. SupplementPractice.com auto-generates 5–8 talking points alongside every protocol, so staff always have the right answer ready.
