Automate Standard Process supplement refills for long-term wellness plans by setting protocol cadence (30/60/90 days), enabling auto-renewal in SupplementPractice.com, and connecting Stripe or Square for payment. Patients receive shipment alerts, refill reminders, and a printable schedule before each cycle — driving 70%+ adherence past 90 days.
Quick Reference
Refill Automation Workflow
| Step | Trigger | Outcome |
|---|---|---|
| 1 | Practitioner approves protocol | Cadence set (30/60/90d) |
| 2 | Day -7 from refill | Patient gets reminder email |
| 3 | Day 0 | Auto Patient Direct order fires |
| 4 | Day 0 | Stripe / Square charge processes |
| 5 | Day 0 | Patient receives shipment alert |
Why Refill Automation Doubles Long-Term Patient LTV
Manual refills depend on the patient remembering, the front desk following up, and the staff placing the order. Each handoff loses 20–30% adherence. Automation collapses the loop — the protocol the practitioner approved continues without intervention.
